Creating an account on ZOTrav is simple. Visit our platform, click on the 'Register' button, and follow the prompts to provide your details. Once registered, you’ll have access to the marketplace, allowing you to browse and book tour packages.

Once you have an account, you can log in to the ZOTrav platform and search for available tour packages or services. Select the package that fits your client’s needs, customize it if needed, and complete the booking. Our platform will handle the rest, ensuring a smooth transaction.

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Through ZOTrav, you can book a variety of services, including FIT (Fully Independent Traveler) packages, Group Tour Packages, MICE (Meetings, Incentives, Conferences, and Exhibitions) services, and more. These are available across multiple destinations, tailored to the needs of your clients.

Yes, ZOTrav can assist with visa services where applicable. We work with local partners to facilitate visa processing for certain destinations. The time taken varies depending on the supplier and destination. However, this service is not currently a part of our online portal, you can reach out to us offline for any assistance.

Payments on the ZOTrav marketplace can be made in EUR, USD, or AED depending on your location. We offer secure payment gateways and you can follow the instructions during the booking process to finalize your payment.

Each package on ZOTrav comes with specific inclusions and exclusions, which are detailed in the package descriptions. Typically, inclusions may cover accommodation, transfers, meals, and activities, while exclusions could include personal expenses, travel insurance, or visa fees.

Absolutely. One of ZOTrav's unique features is the ability to customize packages to meet your clients’ preferences. You can select different options, add services, and adjust the itinerary to create a bespoke experience.

Yes, we work closely with suppliers and local partners to ensure that agents and their clients receive support on the ground. Local assistance is available in many destinations to help manage any on-trip needs.

Through ZOTrav, you can book a variety of services, including FIT (Fully Independent Traveler) packages, Group Tour Packages, MICE (Meetings, Incentives, Conferences, and Exhibitions) services, and more. These are available across multiple destinations, tailored to the needs of your clients.

Yes, we understand that issues may arise outside of business hours or while on the go. ZOTrav provides offline support through a dedicated support team that can assist with any inquiries or booking adjustments when needed.